Customer experience Archives

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Serena Powell - June 7, 2022

199 views 16 mins

Understanding Online Shoppers: How to Identify Your Customer’s Need?

Did you know customer-centric companies are 60% more profitable than the ones not focused on the customers? It is a huge difference and shows us that companies can make so much more money by considering their customers’ needs. After the pandemic, every type of business from all industries took its place in the eCommerce world. That means, […]

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Lara Soley - June 4, 2021

140 views 9 mins

Customer Experience Trends in eCommerce [2023]

The modern world runs along digital lines, where every business needs more than just an online presence — it needs a powerful digital experience. While eCommerce stores allow customers to shop online, today’s competitive landscape pushes brands to go one step further and turn their Shopify store into an app to stay ahead. Whenever you […]

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Yasmin Garet - September 21, 2020

157 views 11 mins

Why Do You Need Mobile Analytics? From Jonas Kurzweg of UXCam

The Next Commerce Talks continues with experts from different eCommerce fields. Our second guest is Jonas Kurzweg, the marketing head of leading mobile analytics tool UXCam. His passion for UX motivates him to help app makers be user-focused—an approach that becomes even more critical when you turn Shopify store into mobile app and aim to […]

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Melissa Turpan - January 21, 2020

308 views 17 mins

Ultimate UI Design Guide For Your Mobile Shopping App

Text reading 'The Way to a Great UI Design' on a blue background with a dashed path leading to a red box with a star.

The rule number one in commerce hasn’t changed throughout history: If you want to sell something, it should be easy for your target audience to buy! You need to optimize the entire customer journey from awareness to pricing and needed actions of purchase. Regardless of where you sell, when you sell and who the audience […]